FAQ

Dempster's® / POM® / Ben's® FREQUENTLY ASKED QUESTIONS - GIVEAWAY:


  1. How do I qualify to get a Burger Floatie?

    Purchase any five (5) participating Dempster's®, POM®, and/or Ben's® products from May 17, 2018 to August 13, 2018 (inclusive). Upload a photo of at least five (5) Dempster's®, POM®, and/or Ben's® products that you have purchased, as well as the store receipt(s) that clearly shows the Dempster's®, POM®, and/or Ben's® products that have been purchased. Make sure the photo is legible and has the product name, retailer name, date, time, and receipt total. Complete the registration form and upload a 10MB or under GIF, JPEG, JPG or PNG of your receipt at www.grillmvp.com. Once five (5) product purchases are submitted, you will qualify to receive one (1) Burger Floatie.


  2. What Dempster's®, POM®, and/or Ben's® products are participating in the promotion?

    DESCRIPTION UPC
    ONTARIO
    Dempster’s® Original Hams 8pk 0 68721 00802 6
    Dempster’s® Original Hots 8pk 0 68721 00803 3
    Dempster’s® Original WW Bun 8pk 0 68721 00812 5
    Dempster’s® Original WW Hots 8pk 0 68721 00813 2
    Dempster’s® Top Slice Hots 12pk 0 68721 00806 4
    Dempster’s® Deluxe White Sausage 6pk 0 68721 30014 4
    Dempster’s® Deluxe White Hams 8 pk 0 68721 30015 1
    Dempster’s® Deluxe the Gold Bun 8pk 0 68721 62092 1
    Dempster’s® Thin Sandwich Buns 8pk 0 68721 66503 8
    EAST
    Ben’s® Original Hots 8pk 0 60347 02157 1
    Ben’s® Original Hams 8pk 0 60347 02158 8
    Ben’s® Original Hams 12pk 0 60347 52306 8
    Ben’s® Original New England Style Hots 12pk 0 60347 52308 2
    Ben’s® Original Sesame Hams 8pk 0 60347 52554 3
    Ben’s® Original Sesame Hams 12pk 0 60347 52363 1
    WEST
    Dempster’s® Original Hots 12pk 0 68721 02220 6
    Dempster’s® Original Hams 12pk 0 68721 02221 3
    Dempster’s® Original WW Hots 12pk 0 68721 22220 0
    Dempster’s® Original WW Hams 12pk 0 68721 22221 7
    Dempster’s® Deluxe White Hams 8pk 0 68339 01082 4
    Dempster’s® Deluxe White Sausage 6pk 0 68339 00120 4
    Dempster’s® Deluxe WW Sandwich 8pk 0 68721 02020 2
    QUEBEC
    POM® Ultra Moist Hots 6pk 0 61077 77115 6
    POM® Ultra Moist Hams 6pk 0 61077 77116 3
    POM® Jumbo Hamburger Buns 12pk 0 61077 77119 4
    POM® Ultra Moist Hots 8pk Le Gros 0 61077 77118 7
    POM® Ultra Moist Sesame Hams 8pk 0 61077 77113 2
    POM® Sesame Hams Le Gros 4pk 0 61077 77138 5
    132639POM UM TOASTED HOT 12 0 61077 77117 0

  3. Who can participate in this contest?

    This contest is open to all legal residents of Canada who have reached the age of majority in their province/territory of residence at the time of entry.

    Age of Majority: 18 Age of Majority: 19
    • Alberta
    • Manitoba
    • Ontario
    • Prince Edward Island
    • Quebec
    • Saskatchewan
    • British Columbia
    • New Brunswick
    • Newfoundland and Labrador
    • Northwest Territories
    • Nova Scotia
    • Nunavut
    • Yukon


  4. I didn't qualify, can you explain what happened?

    In order to qualify for a burger floatie, you must be a legal resident of Canada who is the age of majority or older in their province/territory of residence.


    If you fit this criteria, please double-check that:

    • Your submitted receipt(s) show(s) the purchase of at least five (5) participating Dempster's®, POM®, and/or Ben's® products.
    • Your receipt(s) must show that your purchase(s) was/were made between May 17th at 12:00:00 AM EST and August 13th 11:59:59 PM EST (or while supplies last).
    • Your receipt must be clear and legible. If your receipt is too long to capture all necessary information within a single photo, simply fold your receipt so only the required elements are visible.
    • Your receipt must not have been previously submitted and accepted by you or another participant.
    • Your submitted product photo(s) show(s) at least five (5) participating Dempster's®, POM®, and/or Ben's® products.
    • The participating Dempster's®, POM®, and/or Ben's® product photo(s) must be clear and focused, with minimal background items or colours.

  5. How many times can I submit the same valid receipt?

    You can only submit a valid receipt once.


  6. How many Burger Floaties can I qualify for?

    You may qualify for up to two (2) Burger Floaties per person and per household for the offer period.


  7. When will I get my Burger Floatie?

    Please allow approximately 6 to 8 weeks for delivery from end of Promotion Period.


  8. When does the promotion end?

    The promotion ends on August 13, 2018 at 11:59:59 p.m. Eastern Time or until supplies last (whichever comes first)


  9. When is the last day to submit the receipt?

    All receipts must be submitted before the end of the promotion on August 13, 2018, 11:59:59 PM EST.


  10. Who can I contact if I have questions?

    You can contact us via www.canadabread.com/contact-us with your name, email address and phone number.


  11. Can you ship my Burger Floatie to an address in the United States?

    No, we can only ship to addresses within Canada.


  12. I don’t have a computer or internet access, can I still participate in the offer?

    Yes, you can still participate in this offer. You will need to access the offer website using a computer with internet access. Computer and internet access is available free of charge at many public libraries. Many internet and online service providers offer free e-mail addresses.


  13. Do I have to have specially marked packaging to participate in the offer?

    Yes, you must have specially marked packaging on participating products. See the Terms and Conditions for more details.


  14. Do I have to create an account to participate in the offer?

    Yes, you have to create an account to participate in the promotion. Creating an account provides us with your name, address, email address and phone number so we can ship the Burgie Floatie to you.


  15. How many products do I need to collect to get one (1) Burger Floatie?

    Collect five (5) specially marked packages and submit to the offer site to obtain one (1) Burger Floatie.


  16. When I enter my first photo and receipt, does this mean that I have reserved a Floatie?

    No, entering your first photo and receipt does not reserve a Burgie Floatie on the offer website unless the photo and receipt is for all 5 of the specially marked products. When you have entered and redeemed five (5) specially marked products your Floatie will be reserved.


  17. What happens to my photos and receipts stored on the website after the promotion has ended and I have not claimed my Burgie Floatie?

    All photos and receipts entered on the site will become null and void by 11:59pm ET on August 13th, 2018.


  18. Why do I have to keep a record of my receipt and photo of the specially marked participating products?

    Please keep your receipts and photos of your specially marked products. You may be requested to provide proof prior to receiving your Burger Floatie.


  19. What do I do if I have additional questions?

    Review the Terms and Conditions for the offer for additional details. If the Rules have not answered your question, please email us via the Contact Us page. Please include your question, product name, upc and your unique entry code.


  20. I am experiencing technical difficulties. What do I do?

    If you do not have the most recent browser version, we recommend upgrading and removing all browser toolbars to see if this helps. The site’s minimum browser requirements are Chrome (v.5.0.1+), Mozilla Firefox (v. 4.0+), Safari (v.5.0.1+) (Mac OSX only), IE9+.

    If you are still experiencing difficulties, please try clearing your CACHE (Ctrl F5) and try again. If none of these recommendations were of help, please email us via the Contact Us page. Please indicate the name and version of the browser that you are using. Include the name of the product, upc, submission number, so we can further investigate.